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Context

This case study provides the efforts undertaken for Funglish, a language learning app. The challenge wasn’t how to teach English better, but how to create an emotional and cultural entry point for people who already failed with traditional tools.

Problem Statement

Individuals

The issue with many standard English learning resources is their lack of cultural relevance, which leaves learners frustrated and unmotivated. Although there’s strong interest in studying English, many learners have limited exposure to English-speaking culture or media and struggle to find an engaging entry point. As a result, learning often feels overwhelming and disconnected. This not only discourages individuals but also leads to missed opportunities for educators and weaker overall learning outcomes.

Business

Funglish already had an MVP but didn’t meet its goals or achieve market fit, leading to low engagement and subscriptions. It lacked a clear, unique value proposition among local and global competitors, and since it aims to compete globally, the current solution isn’t tailored for the international market.

My Role Lead Product Designer

Team

Lead Product Designer (me), Product Designer, Front-end Developer, Back-end Developer, English Education Specialist

What I Did


Research & Understanding The Unmet Needs

Gathered data from surveys, industry reports and qualitative user interviews, to figure out the demand for English learning, frustrations, limits, and opportunities.

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Market Analysis

Habit Building, The Engine of Engagement